Returns & Exchanges
At Mustard Made, we want you to love your lockers as much as we do, which is why we offer a 30-day return policy for items in their original, unassembled packaging. If your order isn't quite the right fit for your home, we are here to help you find a solution.
Check Your Eligibility
Ensure your item is in its original flat-pack packaging, unassembled, and within the 30-day window from the date of delivery.
Contact Our Team
Send an email to our support team with your order number and reason for return to receive your unique return authorization and shipping instructions.
Pack and Ship
Securely repackage your locker components into their original boxes and drop them off at an authorized courier location or schedule a collection.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing